This website, like most websites on the Internet, uses cookies to enhance the user experience. Below you will find information on what “cookies” are, what type of cookies this website uses, how you can disable cookies in your browser and how to specifically disable the installation of third-party cookies. If you do not find the specific information you are looking for, please go to ayuda@hola.com.
What are cookies?
Cookies are small files that some platforms, such as websites, can install on your computer, smartphone, tablet or connected TV. Their functions can be very varied: storing your browsing preferences, collecting statistical information, enabling certain technical functionalities, and so on. Sometimes, cookies are used to store basic information about the user's browsing habits or equipment, to the point, depending on the case, of being able to recognize it.
The use of cookies allows us to optimize your navigation, adapting the information and services offered to your interests, in order to provide you with a better experience whenever you visit us. The websites of the ¡HOLA! Group use Cookies to function, adapt and facilitate the User's navigation as much as possible.
Cookies are only associated with an anonymous user and his/her computer/device and do not provide references that allow us to know personal data. At any time you can access the configuration of your browser to modify and/or block the installation of Cookies sent by ¡HOLA! websites, without this preventing access to the contents. However, the quality of the functioning of the Services may be affected.
Users who complete the registration process or who have logged in with their access data will be able to access personalized services tailored to their preferences according to the personal information provided at the time of registration and stored in the Cookie of their browser.
The email-marketing tools of the ¡HOLA! Group use small images invisible to users that are included in the emails. This technology allows us to know if an email has been read or not, on what date, the IP address from which it has been consulted, etc. With this information, we carry out statistical and analytical studies on the sending and receiving of emails to improve the offer of the services to which the user is subscribed and to offer information that may be of interest to the user.
Why are they important?
Cookies are useful for several reasons. From a technical point of view, they allow websites to work more quickly and adapted to your preferences, such as storing your language or your country's currency or detecting the access device. They also help website operators to improve the services they offer, thanks to the statistical information they collect through them. They establish levels of protection and security that prevent or hinder cyber-attacks against the website or its users. Finally, they serve to make the advertising we show you more efficient, thanks to which we can offer you services for free.
What are the different types of cookies we use?
- Session cookies expire when the user leaves the page or closes the browser, that is, they are active for the duration of the visit to the website and are therefore deleted from our computer when the user leaves it.
- - The permanent ones expire when the purpose for which they are used is fulfilled or when they are manually deleted, they have a deletion date and are normally used in the online purchase process, customizations or registration, so as not to have to enter our password constantly.
- On the other hand, depending on who is the entity that manages the computer or domain from which cookies are sent and treat the data obtained, we can distinguish between own and third-party Cookies.
- Own Cookies are those Cookies that are sent to your computer and managed exclusively by us for the better functioning of the Website. The information we collect is used to improve the quality of our service and your user experience.
- If you interact with the content of our Website, third-party cookies may also be set (for example, when you click on social media buttons or watch videos hosted on another website), which are those set by a domain other than our Website. We cannot access the data stored in cookies from other websites when you browse those websites.
How do we use cookies?
Browsing this website means that the following types of cookies may be installed:
Performance Enhancement Cookies.
This type of cookie retains your preferences for certain tools or services so that you do not have to reconfigure them each time you visit our site and, in some cases, may be provided by third parties. Some examples are: volume of audiovisual players, item sorting preferences or supported video playback speeds. In the case of e-commerce, they allow us to keep information about your shopping cart.
Statistical analysis cookies
They are those that, well treated by us or by third parties, allow us to quantify the number of visitors and statistically analyze the use made by users of our services. Thanks to this we can study the navigation through our website, and thus improve the supply of products or services we offer.
Geolocation Cookies
These cookies are used by programs that try to geographically locate the location of the computer, smartphone, tablet or connected television, in order to completely anonymously offer you more appropriate content and services.
Registration Cookies
When you register on our portal, cookies are generated that identify you as a registered user and indicate when you have identified yourself on the portal.These cookies are used to identify your user account and its associated services.
These cookies are maintained as long as you do not leave the account, close the browser or turn off the device.
These cookies may be used in combination with analytics data to individually identify your preferences on our site.Advertising Cookies
They are those that, either treated by us or by third parties, allow us to effectively manage the advertising space on our website, adapting the content of the advertisement to the content of the service requested or to the use you make of our website. Thanks to it we can know your browsing habits on the Internet and show you advertising related to your browsing profile.
Other third-party cookies
In some of our pages you can install third-party cookies that allow us to manage and improve the services they offer. An example of this use are the links to social networks that allow you to share our content.
Some ¡HOLA! services may use connectors with various social networks: Facebook, Twitter, Google+, LinkedIn, etc. By using the social register, you authorize the social network to store a persistent Cookie. This Cookie remembers your identification on the service, making access much faster on subsequent visits. This Cookie can be deleted, and you can also cancel the access permissions of ¡HOLA! services from the privacy settings of the specific social network.
List of third parties that install cookies:
- Akamai
- Marfeel
- Comscore
- 24/7 Media
- Criteo
- Right Media
- SMART AdServer
- Doubleclick
- MediaMind
- Adforma3
- Weborama
- Tradedoubler
- Gigya
- Yahoo
- MathTag
How can I configure my preferences and revoke my consent to the acceptance of cookies?
By browsing and continuing on our Website you are consenting to the use of Cookies under the conditions contained in this Cookies Policy. ¡HOLA! provides access to this Cookies Policy at the time of registration so that the user is informed, and without prejudice to the user's right to block, delete and reject the use of Cookies at any time.
You can allow, block or delete cookies installed on your computer, as well as revoke the consent previously given, by configuring the options of your Internet browser. In the event that you block them, it is possible that certain services that require their use will not be available to you.
Below are links to information on how you can activate your preferences in the major browsers:
- Cookies Flash
- Internet Explorer™:
- Safari™:
- Chrome™
- Firefox™
- Opera™
- Android
- Windows Phone
Finally, you can go to the Your Online Choices portal where, in addition to finding useful information, you can configure, provider by provider, your preferences on third-party advertising cookies.
If you wish to contact us regarding our cookie policy, you can do so at ayuda@hola.com